Tandem logo

The most trusted prior authorization software

From PA generation to appeals, enrollments, and pharmacy navigation, Tandem automates every step of the medication access process so providers can focus on care and patients can start therapy faster— at no cost to providers or patients.

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Offload manual work

Eliminate time-consuming tasks like filling out forms, writing appeal letters, and calling payers.

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Speed up access

Accelerate patient access and ensure patients receive their medication in days, not weeks.

Less overhead

Improve patient experience

Keep patients informed on the status of their prescription without using staff time.

United Dermat Partners
Golden State Dermatology
Suncoast Skin Solutions
U.S. Dermatology Partners
DHR Health
Borland Groover
Florida Digestive Health Specialists
Gastro Health
Advanced Dermatology and Cosmetic Surgery
Unio Specialty Care
Aqua
GI Partners of Illinois

Practices that adopt Tandem see immediate results:

214

days to PA approval

060

minutes per PA on average

Tandem supports every drug, insurance, and pharmacy - and is loved by thousands of healthcare professionals

"When we tried it, it was a game changer. Patients are receiving medications sooner because they're handled in real time. We're not losing scripts in the shuffle anymore."

– Rheumatology Practice Manager at Jefrey D. Lieberman, MD, PC

"Before Tandem, I could maybe do 10 PAs a day, but that's not including all the legwork. Realistically, it felt like 5 fully worked-up PAs. With Tandem, I'm knocking out a good 15 to 30 PAs a day."

– GI Biologics Coordinator at Digestive Health Specialists

"Our goal was to integrate technology in a way that enhances – not replaces – the high-touch experience our patients value. Tandem enables us to streamline prior authorizations while preserving the meaningful communication and personal attention that define our standard of care."

– Dr. Scott Guenthner, Founding Physician of Optima Dermatology and Founder of the Dermatology Center of Indiana

"Tandem's been game changing for us. It made my doctors look like they're moving at lightning speed."

– Dr. Geogy Vennikandam, COO at GI Partners of Illinois

"Tandem set the benchmark for what a true partnership looks like. It's not just about automation – it's about collaboration and continuous improvement."

– Melissa Morgan, Director of Patient Experience at Optima Dermatology

"It was absolutely seamless to the point that I didn't even realize the rollout had started."

– Dr. Gregory Delost, Dermatologist at Optima Dermatology

"Tandem asked if I wanted to file an appeal, and the letter they generated was better than what I would've written."

– Himanshu Patel, Practice Administrator at Allergy and Rheumatology Specialists of Houston

"We've had multiple patients who tried for months at another practice and couldn't get approved. We were able to get it done. When they ask how, we tell them: we have Tandem."

– Nicole Bartlett, Clinical Manager & Biologics Coordinator at Goodman Dermatology

"We have saved our staff hundreds of hours. They can now refocus on patients, ensure orders go through, and close care gaps."

– Aidan Anderson, Director of Operations at Nimbus Health

"When we tried it, it was a game changer. Patients are receiving medications sooner because they're handled in real time. We're not losing scripts in the shuffle anymore."

– Rheumatology Practice Manager at Jefrey D. Lieberman, MD, PC

"Before Tandem, I could maybe do 10 PAs a day, but that's not including all the legwork. Realistically, it felt like 5 fully worked-up PAs. With Tandem, I'm knocking out a good 15 to 30 PAs a day."

– GI Biologics Coordinator at Digestive Health Specialists

"Our goal was to integrate technology in a way that enhances – not replaces – the high-touch experience our patients value. Tandem enables us to streamline prior authorizations while preserving the meaningful communication and personal attention that define our standard of care."

– Dr. Scott Guenthner, Founding Physician of Optima Dermatology and Founder of the Dermatology Center of Indiana

"Tandem's been game changing for us. It made my doctors look like they're moving at lightning speed."

– Dr. Geogy Vennikandam, COO at GI Partners of Illinois

"Tandem set the benchmark for what a true partnership looks like. It's not just about automation – it's about collaboration and continuous improvement."

– Melissa Morgan, Director of Patient Experience at Optima Dermatology

"It was absolutely seamless to the point that I didn't even realize the rollout had started."

– Dr. Gregory Delost, Dermatologist at Optima Dermatology

"Tandem asked if I wanted to file an appeal, and the letter they generated was better than what I would've written."

– Himanshu Patel, Practice Administrator at Allergy and Rheumatology Specialists of Houston

"We've had multiple patients who tried for months at another practice and couldn't get approved. We were able to get it done. When they ask how, we tell them: we have Tandem."

– Nicole Bartlett, Clinical Manager & Biologics Coordinator at Goodman Dermatology

"We have saved our staff hundreds of hours. They can now refocus on patients, ensure orders go through, and close care gaps."

– Aidan Anderson, Director of Operations at Nimbus Health

Onboarding with Tandem

1

Get a demo of Tandem

Schedule a brief introductory meeting with Tandem for a demo and Q&A.

2

Create your account

Sign up through our website to get access to the platform and add your team.

3

Start using Tandem

Tandem makes setup easy so you can start automating prescriptions immediately.

How Tandem works

  • Prescribe through your EHR, just like normal.
  • If you set up EHR integration, Tandem will automatically pull patient records. Otherwise, you'll upload the records to the portal.

  • Tandem completes the prior authorization form within 24 hours of receiving the prescription.
  • After the provider approves the completed PA in the portal, Tandem will submit it to the payer and conduct follow-ups for status updates.

  • If a PA is denied, Tandem uploads the denial letter and provides next steps for you to choose from.
  • If you choose to initiate an appeal, Tandem generates an appeal letter for review and then submits it to the payer.

  • Tandem facilitates enrollment for patient support programs (e.g., hub, bridge, PAP) based on drug and patient eligibility.
  • Tandem pre-populates forms and collects electronic signatures from the provider and patient, as needed.

  • Tandem identifies the appropriate pharmacy for each prescription based on payer network requirements and patient preference.
  • Prescriptions are then sent to the pharmacy for dispensing.

  • Tandem keeps patients in the loop with real-time updates until their prescription is ready to fill.

FAQs

Tandem supports thousands of providers across multiple specialties. These range from independent practices with 1-2 providers to large physician groups with hundreds of locations.

Tandem is free for providers and patients. We support any drug, any insurance, and any pharmacy, without restrictions.

Tandem's platform is fully HIPAA-compliant and SOC 2 Type 2 certified, with enterprise-grade security. All PHI is protected under BAA.

Tandem can be used with or without EHR integration. If setting up EHR access requires too many steps, you can get started without integration without any setup—all you have to do is upload records when required.

At this time, Tandem only supports electronic prescriptions (eRx) sent through the EHR.

Get Tandem for your practice

See how Tandem can eliminate your paperwork and get patients on therapy faster.

Create account